Privacy Policy

Welcome to the Jungle

Last update: July 2024

At Welcome to the Jungle (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services.

1. Information We Collect

We collect information in the following ways:

a. Information You Provide Directly

• Full name

• Email address

• Phone number

• Passport details (when required for booking)

• Emergency contact information

• Travel preferences, dietary restrictions, medical conditions (voluntarily disclosed)

• Payment and billing details

b. Information Collected Automatically

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Location data (if enabled)

We use cookies and similar tracking technologies. You may disable cookies via your browser settings, but this may affect the functionality of our site.

2. How We Use Your Information

We use your personal data to:

• Process bookings and travel arrangements

• Communicate trip details and confirmations

• Provide customer service and support

• Improve our website, services, and user experience

• Send newsletters or promotional offers (only with your consent)

• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal data. We may share your information only in the following cases:

• With our trusted local partners and service providers (e.g., guides, hotels, transport companies) solely for the purpose of fulfilling your travel arrangements

• With government or legal authorities if required by law

• With third-party payment processors to handle secure transactions

• With email service providers (for opt-in communications)

All third parties are contractually obligated to protect your data in accordance with privacy laws.

4. Your Rights

Depending on your location, especially under the General Data Protection Regulation (GDPR), you have the right to:

• Access and review your personal data

• Request correction of inaccurate information

• Request deletion of your data (“right to be forgotten”)

• Object to or restrict processing

• Withdraw consent at any time

• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at:

📧 privacy@welcometothejungle.africa

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Sensitive data such as medical disclosures are securely deleted after your trip unless explicitly authorized for future use.

6. Data Security

We take all reasonable technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. This includes secure SSL encryption on our website and restricted access to personal data by authorized staff only.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing any information.

8. Children’s Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from minors without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Welcome to the Jungle

📧 Contact Form - Click Here

🌍 Website: www.welcometothejungle.net